#11 Cardinal St., St Jude Subdivision Novalichez Q.C.
MOBILE. +639217591745 Home 63 2 (9395791)
EMAIL. raymond_limpin@yahoo.com
A highly motivated person with responsible professional experience in enterprise network, design, technical support, consultancy, network infrastructure, project implementation, Lead/Campaign Management & Project Management in an Inbound/Outbound. Progressively becoming one of the top-of-the-line engineers in the business. Reputation for dedicated teamwork, professional work ethics, and commitment to client/employee service.
Education background
TRACE Computer and Business College
East Clover Leaf Cor. P. Victor St.
Guadalupe Makati City
Bachelor of Science in Computer Engineering
Work experience
WINSOURCE SOLUTIONS (PHILS.), INC. (WSI)
Network and Systems Engineer Information Communications Technology Department(November 17, 2005 to Present)
One of the ICT whose in-charge in handling the Data Center for the production and Corporate Network / System use. Directly involve in coordinating technical issues between all groups concerned (Telco, Service providers, vendors etc.) in order to maintain 95.9% system uptime.
Lead a team of helpdesk support specialist in solving system problem related to hardware and software.
In-charge in managing and administering predictive dialer system (EnsemblePro Concerto 5.2, Alitude 7.5 and Stratasoft)
Deployment of Group Policy Object. Batch file and .adm template
Local area network, Handle most of the wiring configuration / connection in the office, both data and voice, administers the PABX system.
Internet content filter using web sense
Maintaining and managing server 2003
Anti Virus Administration (McAfee ePolicy Orchestrator)
Managing Active Directory, Microsoft Exchange server
Testing/Deployment of New Hardware and Software
Supervised desktop support, Network administrator, System Administrator
Project
Anti Virus (McAfee ePolicy Orchestrator)
Creating FTP sites (Linux and Windows)
Group Policy object design and implementation
Web sense (Internet Contest Filter)implementation
Workstation and Server OS imaging using Norton Ghost
Proxy server using Linux environment (Squid)
Internet content filter using Linux environment (Dans Guardian)
Implementation of new server using SME- Small Medium Enterprise (Red hat platform)
Implementation of Altitude 7.5
Create CHM file for all documentation
Implementation of Ubuntu MySQL server
Implementation of Ubuntu Webserver
Implementation of Network Monitoring using Fpinger software
Level up Inc.
Technical Support IT Department(March 18, 2004 to November 7, 2005)
Responsible for desktop escalation, software and hardware installation and maintenance.
Managing Local Area Network
Monitoring game and web server uptime and downtime
Respond to customer related issue regarding Level Up! Product
LimpinPark Computer Services
Proprietor(June 2003 to December 2005)
Responsible for desktop escalation, software and hardware installation and maintenance.
Managing Local Area Network
Inq7.net An Inquirer and GMA Network Company
Technical Support (OJT)(January to March 2001)
Responsible for desktop escalation, software and hardware installation and maintenance.
Technical skills
Systems Design, Administration and Maintenance
Technical User Support
Hardware/Software Troubleshooting
PABX Installation/Termination
Dialer Management
HTML Programming
Structured Cabling
Active Directory
Database management
Training and seminar
Maintaining and Managing Server 2003
January 16 to 20, 2006
DBwizard
28/F 88 Corporate Center Sedeño corner Valero Streets Salcedo Village, Makati City
Microsoft SQL Server 2005 Business Development
August 28r, 2007
Microsoft Office
16/F Ayala Office Tower, 6750 Ayala Avenue, Makati City
3th Infrastructure Optimization
November 13, 2007
Microsoft Office
16/F Ayala Office Tower, 6750 Ayala Avenue, Makati City
4th Infrastructure Optimization
November 20, 2007
Microsoft Office
16/F Ayala Office Tower, 6750 Ayala Avenue, Makati City
Annual Call Center Conference & Expo
July 23 24, 2008
SMX Convention Center
Mall of Asia, Pasay City
Annual Call Center Conference & Expo
July 15 16, 2009
SMX Convention Center
Mall of Asia, Pasay City
Leadership Training
Dec 29, 2008 to Jan 3, 2009
Winsource Solutions Office and Dona Juanita Resort
Internal Training at Winsource Solutions Inc
Basic Meridian PABX Mcafee ePolicy Orchestrator 3.6.0 Console
Fortinet Firewall Concerto Dialer
Switch Configuration Director Software (Concerto)
Linux (SME) Altitude Dialer
References:
Engr. Allan Fusingan, System Tech intl Technical service department West contact services, inc
Patrict Raymond Nepomoceno, ICT Service Delivery Group Sr. Manager, Winsource Solutions Inc, Mandaluyong City, Philippines. ,(632) 667-3838
Marisa Tamayo, ICT Service Delivery Group Sr. Manager, Winsource Solutions Inc, Mandaluyong City, Philippines. ,(632) 667-3838